Privacy Policy – Sarhad Tours & Rental Services (STRS)

1. Introduction

At Sarhad Tours & Rental Services (STRS), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of this policy.

2. Information We Collect

• Personal Information: When you book a vehicle or use our services, we may collect personal information including your name, contact details, driver’s license, and payment information.
• Usage Data: We collect data about your interactions with our website and services, including IP addresses, browsing history, and transaction details.
• Vehicle Information: Information related to the vehicle you rent, such as GPS data, usage logs, and maintenance records.

3. How We Use Your Information

• Service Delivery: To process bookings, provide customer support, and manage rental services.
• Communication: To send confirmations, updates, and promotional offers (with your consent).
• Improvement: To analyze usage patterns and improve our services and website functionality.
• Security: To ensure the safety and security of our vehicles and operations.

4. How We Share Your Information

• Third-Party Service Providers: We may share information with third parties that assist in providing our services, such as payment processors and marketing partners.
• Legal Requirements: We may disclose information if required by law or in response to legal processes.
• Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred as part of the assets.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

• Access and Correction: You have the right to access and correct your personal information. Contact us to update your details or review the information we hold about you.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in such communications.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze website traffic, improve functionality, and remember your preferences. You can manage cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sarhad Tours & Rental Services (STRS)
Address: Plot# 51, Block J Gulberg, III, Lahore
Email: Info@sarhadtours.com
Phone Numbers: +92 307 7755553 – 0324-9451552
Landline Phone# 042-35867447  / 042-35888886

By using our services, you acknowledge that you have read and understand this Privacy Policy.